Thank you for visiting the ToledoStore.com!

We hope that you and your friends and family enjoy the items you purchase from this site. However, if you have problems, questions or concerns we are just a phone call away.

Our contact information

By email:
toledostore@yahoo.com

By phone:
419-245-1426 (8:00 - 5:00 ET Monday through Friday)

To check on the status of an order please e-mail toledostore@yahoo.com

katerina@toledostore.com

Shipping Information:

At ToledoStore.com we strive to serve you fast and in the best way we can. However, for an order to be processed and delivered it may take up to three weeks depending on the volume of orders. All orders will be processed in the order, in which they were received. You can check on the status of your order at any time by sending an e-mail to toledostore@yahoo.com. A response will be sent to you within 24 business hours.

Refund, Returns and Cancellation Policies:

Any order can be canceled up until it is confirmed and sent to us. We respectfully request no order cancellations after the orders have been already placed. Any item can be returned and/or exchanged upon the receipt of the original order. In the event of a return you will receive a full refund for the price of the item. THE SHIPPING COST WILL NOT BE REFUNDED. Requests for refunds, returns and exchanges should be sent to toledostore@yahoo.com.

If you have any questions about our Shipping Policy please e-mail toledostore@yahoo.com.